Privacy Policy – NSS Labs

Your privacy is important to NSS Labs LLC and its affiliated entities (“NSS Labs”). Please read this Privacy Policy (the “Policy”) before you continue accessing the NSS Labs websites or pages (the “Site”) that display or link to this Policy.

We may update this Policy periodically to reflect changes to NSS Labs information handling practices. We encourage you to review this Policy on a regular basis and particularly whenever you elect to provide personal information to NSS Labs.

Notice

This Policy describes privacy practices of NSS Labs LLC (“NSS Labs”) processing, use, storage, and disclosure of personal and personally identifiable information (collectively “Information”). This Policy governs NSS Labs’ collection and use of Information obtained from or about you, online or offline.

NSS Labs collects, uses, and processes your Information as legally permitted under applicable privacy laws.

NSS Labs may process your Information under the following legal basis:

Contracts – in case you are a Contract Party (as defined below) including, but not limited to, as customer, customer representative, employee of a customer, authorized user of a customer, or business partner: NSS Labs collects, processes and uses your Information without your consent, as far as the processing is necessary for the establishment and the fulfillment of NSS Labs’ obligations under any contract with you as well as for billing or reporting purposes.
Consent provided by you – in case you are a job applicant or a subscriber of NSS Labs information and newsletter or for any other purpose as requested.
Compliance with a legal obligation – in case we are required by law to process the Information for a particular purpose.
Legitimate interests – in case you are browsing on the Sites or Applications or you are a Contract Party or its related parties: we may process Information without consent if we have a genuine and legitimate reason (including commercial benefit), unless this is outweighed by harm to your rights and interests.

NSS Labs does not target its services or this Site to children under 18. NSS Labs does not knowingly or intentionally collect Information from children under 18. If we learn that we have Information of a child under age 18, this information will be deleted as soon as is practicable after discovery.

NSS Labs strives to handle your Information in a manner consistent with the local privacy laws that apply to you, in the jurisdictions where NSS Labs operates, and/or in the jurisdictions specifically defined in an applicable legal agreement between NSS Labs and its customers and any Contract Party.

When you use the Site or submit Information via the Site, or to NSS Labs representatives, you acknowledge that you have read and understood, and agree to be bound by this Policy and the NSS Labs Terms of Use (“Terms of Use”). If you submit Information of or about other persons, you specifically represent that you have their consent or authority to consent to this Policy. To comply with applicable law, NSS Labs may require that you signify in writing your consent or authority to consent to this Policy. NSS Labs’ use and processing of Information is lawful provided you provide your Information by participating in any NSS Labs activity, or by not exercising your right to opt-out of marketing communications to the extent permitted by applicable law.

NSS Labs may have entered into separate written agreements with you that contain specific data protection provisions, in which case, the terms of such other written agreements prevail of general terms of this Policy in the context of the agreement.

Information that NSS Labs May Collect:

your name, business title, contact details such as telephone, mobile, or fax number, email and/or postal address when you: communicate electronically, by telephone, or in writing with any NSS Labs employee or representative; purchase any NSS Labs product or service from NSS Labs or a NSS Labs partner; apply or register for any event involving a NSS Labs product, service, or promotional activity; subscribe to the NSS Labs newsletter; are a principal, or director, officer, employee, or representative of a person or entity in the preparation, execution, and/or performance of a contract with NSS Labs (“Contracting Party”);
corporate and billing information of Contracting Party;
bank account details of a Contracting Party entitled to receive payment from NSS Labs;
your consent for NSS Labs’ processing of your Information if applicable;
your consent for marketing permissions the use of cookies and other data collection techniques, and
your résumé or curriculum vitae if you apply for a job position or inquire about career opportunities, your areas of interest or message topic, your language preferences, or such similar information that NSS Labs requests.

Why NSS Labs Collects Information

to create a contract and to carry out our obligations arising from any contracts entered into between you/ your company and NSS Labs;
to allow access and use of the Site;
to provide NSS Labs products, services, technical support, and to resolve Site user problems;
to communicate with users, respond to inquiries, send administrative information and service notifications;
to tailor content and improve Site quality and user experience and notify users of changes or updates to the Site or the Application;
to tailor marketing to users’ and subscribers’ needs; remarket and advertise to previous Site users; and send users NSS Labs notifications and communication on
current and new products or services and NSS Labs news updates, programs or events;
to perform data analysis and anonymization of personal information;
to allow participation in community discussion, or blogs
to allow access to downloadable materials and third-party resources;
to perform accounting, auditing, billing, reconciliation, and collection activities;
to process online applications for job vacancies and spontaneous job applications;
to verify user compliance with the NSS Labs Terms of Use
for NSS Labs’ business purposes, including to test, improve, and develop products and services, and to customize, measure, and enhance effectivity of promotional
events and communications to customers; to track marketing campaign results and responses; to enhance security, and to protect NSS Labs from fraud or other inappropriate conduct.

NSS Labs collects Information offline:

to create or perform a contract;
to respond to a request or to perform a required activity;
to communicate news and updates on NSS Labs products and services;
to enhance NSS Labs’ business programs and the relevance of NSS Labs’ marketing activities, and product and service offerings.

Information Collected Through the Site

NSS Labs collects both active and passive information online.

Active information may include:

your name, company name, job title, salutation;
email address, home and/or business address, invoice details and shipping address;
telephone number, mobile number, or other contact information;
payment service information;
demographic information such as your gender, postal code, country, industry, preferences, as well as username and password;
other personal information that you elect to disclose and as NSS Labs may request from time to time.

Passive information that NSS Labs may automatically receive as you navigate through the Site or through your use of certain browsers, applications, or devices, and without you actively providing the information, include your IP address, browser and device information and identifier, operating system type and version, location, date, time and time zone, network routing information, equipment versions, and similar information.

NSS Labs employs third party service providers of various technologies that gather select passive information to enable NSS Labs to conduct statistical analysis for marketing and Site and service enhancement purposes.

Third Party Tracking Technologies and Services

NSS Labs and third party service providers of tracking technologies gather non-personal information using passive data collection techniques such as cookies, web beacons, tags, and other tools that provide NSS Labs with site activity data reflecting how you enter, navigate, and leave the pages you visit on and throughout the Site or any other application, the frequency of your visit and length of stay on any part of the Site or the Application or third party websites, application or device usage data, and your product or service preference indicated by the number of times and the length of time you view a product.

“Cookies” are small and sometimes encrypted text files sent from the Site to your browser or hard drive that store bits of information about you and your use of the Site or the Application. Cookies allow NSS Labs to remember the products and services you request, to assist with the downloading or uploading of documents and other materials from and to the Site or the Application, to create a more personalized user experience, to analyze Site traffic, and to improve Site content and display. Cookies may last until you close your browser, or until you delete them manually or until they expire. Cookies may collect a unique identifier and store user information such as IP addresses, navigational data, server information, data transfer times, user preferences, and Information including username and password you provide for a user account you establish. NSS Labs maintains a separate, comprehensive policy as it relates to its use of Cookies, which can be found here.

To manage your privacy preferences, you may configure your Internet browser using the browser’s “help” or “settings” function in order to alert you when a cookie is sent or used and allow you the option to accept, reject or remove cookies. You can, in general, manage interest-based advertising or completely opt-out by indicating your choice in Your Ad Choices. If you reject, disable or remove cookies, you might not be able to access certain pages or important functions on the Site.

If you have further questions regarding NSS Labs.org’s use of Cookies or are seeking further information about Cookies and their use by NSS Labs, please refer to the Cookie Policy, found here.

Remarketing tags (such as a pixel tag, a clear GIF, or a universal website tag) are snippets of code that NSS Labs adds on certain pages of the Site or the Application (a “Tag”). A Tag is a “web beacon” that appears as a clear graphic image of a 1×1 pixel delivered through a web browser or an HTML compliant e-mail client application to a user’s device. NSS Labs uses these remarketing tags together with cookies to reach previous Site visitors for marketing activities.

Use of data collected with cookies and Tags is governed by this Policy as to NSS Labs use, and by the any applicable service providers’ Privacy Policies as to their data use.

Internet Protocol (IP) addresses and log files are used to identify server problems, improve Site content, and compile aggregated statistics about Site usage and click-stream data. The Site also uses electronic images, known as web beacons, to help personalize your experience and perform standard Site traffic analysis in a manner similar to the use of cookies. NSS Labs reserves the right to introduce new passive tracking technologies and techniques related to the use of the Site, subject to and in accordance with applicable data protection laws and regulations.

User Profile, Preferences, and Opt-Out

To gain full access to certain areas of the Site in order to obtain a service, request for information, download materials, or subscribe to or participate in certain NSS Labs programs, NSS Labs may require you to create a user account and maintain a user profile.

You can control your preferences related to your use of the Site – including opting into or out of marketing information and certain programs and interests in your user account by informing NSS Labs at info@nsslabs.com. You can opt-out of electronic communications by clicking the “un-subscribe” or “opt-out link” included in all of NSS Labs’ marketing communication. If you are a Member of NSS Labs, you can access your user profile at any time to change your preferences or make other modifications.

Other Important Privacy Information

Links to Other Internet Websites

The privacy practices set forth in this Policy apply to this Site and the specified activities only. Other websites, whether operated by NSS Labs or by third parties, may have different privacy practices. Please review the privacy policies of such other websites that you access through the Site or the Application. NSS Labs is neither responsible nor liable for the content of any third-party websites, nor for the compliance with applicable laws and regulations of any third party.

Do Not Track

NSS Labs does not process or respond to “Do Not Track” signals from your browser or other mechanisms that enable consumer choice regarding the collection of personal information about one’s online activities over time and across third-party websites or online services.

Information Collected Offline

In the context of a contractual relationship, NSS Labs will collect only Information of a Contracting Party and its representatives and will use such Information only as necessary for the execution and performance of a contract. NSS Labs will collect, use, and process such Information in accordance with the contract and with specific instructions of the Contracting Party that provides such Information, as well as specific instructions of the person who owns the Information.

Collection, Use, and Processing of Information Collected Offline

Information collected directly or indirectly from or about you or a Contracting Party and its representatives may be used and processed by NSS Labs in the countries where NSS Labs operates, as may be reasonably expected in the conduct of NSS Labs’ business and the respective NSS Labs departments’ specific responsibilities, such as: the execution of a proper contract and compliance with applicable contract law; compliance with general applicable law and reporting requirements; manufacture and/or processing of a product or Service according to certain customer requirements, procurement of supplies and services; processing of payments, audits; conduct of research, marketing events and related promotional activities.

If NSS Labs receives Information or other personal data that it has not requested, NSS Labs will treat such Information or other personal data in the same manner as it would for Information actively collected in cases where the Information has, in NSS Labs’ discretion, significance to a contract or transaction to which NSS Labs is a party. In any other case and if practicable, NSS Labs will delete or destroy the Information or other personal data.

Storage, Transfer, and Disclosure of Information

NSS Labs does not host the Site on its own servers and, instead, utilizes third party providers for hosting services. Your Information may be stored and processed in a country where NSS Labs operates. By using the Site and providing Information to NSS Labs, you consent to the transfer of Information across NSS Labs’ subsidiaries, hosting providers, or other entities, in countries outside of your country of residence, including the United States, European Union, Switzerland, Canada, or other locations which may have different data protection rules than those of your country. NSS Labs cannot warrant where particular data may be hosted, nor through what other jurisdictions it may pass.

Information may be transferred, accessed, and stored at global facilities of service providers engaged by NSS Labs, as necessary for the provision of the products and services, for the reasonable conduct of NSS Labs’ business operations and activities, and when the transfer is legally permissible and appropriate for the purposes described in this Policy.

NSS Labs will not retain your Information for longer than is necessary to fulfill the purposes for which it was collected or as permitted by applicable laws or regulations. Provided, and to the extent that it is not contrary to any legal requirements or legitimate interest of NSS Labs, we will delete your Information as soon as you inform us that you do not wish NSS Labs to process your Information any longer. Please contact info@nsslabs.com to appropriate a request.

NSS Labs may disclose and transfer the Information to protect the security of the Site or the rights of NSS Labs, its subsidiaries, directors, officers, and employees, or individual rights of other parties. NSS Labs may disclose Information to law enforcement authorities or other government officials, in response to legal matters and as required by law (including applicable Freedom of Information or similar law) or by legal process, when necessary to protect property, prevent harm or loss, or in connection with any investigation such as for fraud or illegal activity.

NSS Labs may disclose and transfer Information to IT providers, subcontractors, and other third-party service providers that assist with the operation of the Site or the Application and with our business operations and marketing activities.

NSS Labs may disclose and transfer Information to other third party in relation to any merger and acquisition or other similar activities.

Information may be transferred to jurisdictions that may not offer an adequate level of protection such as defined in the General Data Protection Regulation (GDPR), in which case, NSS Labs will ensure that the data recipient adequately safeguards the Information. A data recipient that qualifies as a data processor will be required to process the Information in accordance with NSS Labs’ instructions and the European Data Protection Directive (General Data Protection Regulation), as applicable.

Additional Communication

When you unsubscribe or opt-out as described in the individual communication or contact NSS Labs as indicated in this Policy, you will be removed from the selected marketing communications and/or subscribers list within ten (10) business days.

Access, Correction, and Deletion of Information

You may directly access, modify, update, or delete all or part of your Information in your user profile, if you are a Customer or user with an account, or you may request that NSS Labs modify, delete, or restrict processing of your Information by writing to NSS Labs at info@nsslabs.com. NSS Labs will make every reasonable effort to promptly comply with your request. NSS Labs may, however, limit access to your Information where such access is unreasonably burdensome or expensive under the circumstances, or as otherwise permitted by international standards. To protect your privacy and the integrity of your Information, NSS Labs may take reasonable steps to verify your identity before responding to your request, and to validate any request affecting your Information when presented anonymously or when made upon an assumed name.

Complain to a Data Protection Supervisory Authority

If you have any questions with regards to the processing of your Information, please contact us by sending an email to info@nsslabs.com.

If you are an individual with residency in the EU and you do not agree how NSS Labs processes your Information you may submit your complaint to the Belgian European Data Protection Authority.

Data Security

Pursuant to applicable Data Privacy laws and regulations, NSS Labs maintains reasonable technical and organization measures to protect Information against accidental or unlawful destruction or loss, alteration, unauthorized disclosure or access.

Revisions to this Policy

NSS Labs will update this Policy from time to time to reflect changes in NSS Labs’ privacy practices, or to comply with law and regulations. NSS Labs may request that you confirm your understanding of a revised privacy policy when you register for additional services.

Contact Us

If you have any questions about this Policy or NSS Labs’ privacy practices, or if you require a copy of this Policy in a format conforming to Data Privacy law applicable to you, please write or send an email to NSS Labs at info@nsslabs.com.